The Lead Installer performs the same duties as the Installer in providing accurate and neat installation of all Bath Crest® products at the job site, to the customer’s complete satisfaction using the tools and techniques supplied by the company. Additional duties include: training new installers, and retraining installers as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Reviews work order/job sheet before leaving for job site; completes necessary paperwork such as time sheet/EOI form.
- Stocks (company-owned) van of supplies/products needed to complete job requirement/assignment from the warehouse or stockroom.
- Drives van to and from job site safely.
- Arrive at each installation and service appointment punctually.
- Unloads supplies/products/tools for job required from van at the job site.
- Installs all Bath Crest® products correctly.
- Re-loads supplies/products/tools from the job site to the van, upon job completion.
- Maintain a pleasant and professional attitude when dealing with customers.
- Answer customers’ questions about the care and upkeep of their new installations.
- Respect customers’ property and leave work area clean.
- Maintain upkeep and security of the van on a daily basis; unloads trash/scrap pieces from van to dumpster located at Bath Crest® office site.
- Always wear Bath Crest® uniform on the job, observing rules of good grooming and hygiene.
- Take month-end inventory of installation vehicle.
- Realize the installer’s role as the personal representative of Bath Crest® while in uniform and while driving the van and act accordingly.
- Train new installers and retrain others on Bath Crest procedures and policies.
- Takes proper measures to ensure safety.
- Certify intallers after trained.
- Performs other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education and/or Experience – High school diploma or GED or equivalent education required.
- Carpentry and/or trim carpentry and renovation experience required, with the ability to read a tape measure.
- Plumbing knowledge required.
- Valid driver’s license and five years’ driving experience.
- Language Skills – Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure.
- Reasoning Ability – Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Communication Skills — Be able to effectively communicate orally and in writing.
EMPLOYMENT AT WILL POLICY
Employment is voluntarily entered into, and employees are free to resign at will at any time, with or without cause. Similarly, the company may terminate the employment relationship at will at any time, with or without notice or cause, so long as there is no violation of applicable federal or state law.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to:
Standing/Walking/Sitting: Standing approximately 60% of shift on tub/shower floors, tile, and linoleum floor. Walking approximately 30% of shift on carpet/hardwood floors/concrete/outside, uneven ground area. Sitting approximately 10% of shift for (2) 15-minute breaks and a 30-minute lunch break.
Lifting/Carrying: Lifts up to 100 pounds (boxed shower doors), up to 4 times per shift; carries 100 pounds up to 150 feet, up to 2 times per shift. Lifts up to 85 pounds (dry wall), up to 4 times per shift; carries 85 pounds up to 150 feet, up to 2 times per shift. Lifts up to 60 pounds (acrylic wall) up to 6 times per shift; carries 60 pounds up to 150 feet, up to 6 times per shift. Lifts up 32 pounds (bathtub), up to 6 times per shift; carries 32 pounds up to 150 feet, up to 4 times per shift. Lifts up to 15 pounds (tub tester), up to 6 times per shift; carries 15 pounds up to 150 feet, up to 4 times per shift.
Total Body/Pushing: Places new tub over original tub for proper fitting/sizing, which requires pushing/pulling new tub, (installing process) up to 3-8 times per shift, requires up to 60 pounds of force to push/pull tub, up to 2 feet area. Pushes/pulls (acrylic walls) up to 5-10 times per shift, requires up to 40 pounds of force to push/pull acrylic wall system to install/replace.
Upper Body Pushing/Pulling: Pulls (tile wall – while using screwdriver) up to 50 times per shift, requires up to 10 pounds of force to pull on screwdriver to breakdown/release tile wall. Pushes power drill into sheet rock, up to 10 times per work shift, requires up to 34 pounds of force to push. Pushes/pulls wall trim against bathtub/shower wall to size/fit properly, up to 5 times per shift, up to 20 pounds of push/pull force required.
Coupling Utilizes hand tools (including hammer – up to 10 pounds of grip force, screw driver – up to 7 pounds of grip force, pipe wrench – up to 5 pounds of grip force, box cutter – up to 5 pounds of grip force, jig saw – up to 15 pounds of grip force) for installing/replacing products, up to 70% shift. Approximately up to 40 pounds of grip force required to grip side cutters to cut/size products, up to 50 times per shift.
Climbing: Climb up to 5-15 steps, located outside residential/commercial site to doorway/entrance or located inside residential/commercial site (example: bathroom located upstairs), up to 20 times per shift.
Confined Access: Working from bathroom area – 8 feet by 8 feet, in a bathtub – 5 feet by 2 feet 8 inches, or shower stall – 3-1/2 feet by 3-1/2 feet, up to 75% of shift; 3 feet by 6 feet 8 inch doorway and/or entrance into bathroom.
Repetitive Posture Assumption: Stands in bathtub/shower to install/replace product, while retrieving tools/supplies from floor level, no more than 90-degree bend, up to 40% of shift. Stands in bathtub/shower stall to install/replace product, approximately 40% of shift. Bends on knees to install/replace product as well as caulking.
Miscellaneous Physical Tasks: Perform bathroom floor repair/cutting plywood/replacing floor, up to 1 time per shift. Remove counter/cabinet/toilet in bathroom in order to perform installation and/or replacement duties, up to 1 time per shift. Replace a valve in the bathroom wall.
Talking/Hearing: Verbal Communication required.
Vision: Depth perception, color vision, and near visual acuity required.
Related Work Elements
The related work elements described here are representative of those an employee encounters while performing the essential functions of this Job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Temperaments: Ability to work independently and under specific instructions with littlesupervision. Ability to perform repetitive tasks.
Environment Factors: Concrete floor surface. Exposure to changes in temperature/humidity while loading/unloading van or sizing acrylic wall/tub/shower (outside/inside). Indoor work station (bathroom)/controlled, regulated temperature (air conditioning/heating system).
Work Environment Access: Ground level entrance or step/stair (approximately 5 steps) entrance into commercial or residential job site, doorway entrance – 3 feet by 6 feet 8 inches. May have to descend stairs (approximately 6-12 steps) to work area/bathroom (in a basement). May also take elevators depending on the job.
Machines, Tools, Equipment, and Work Aids: Includes but are not limited to:16 oz. Hammer, Screwdriver, Mini Screwdriver, Multi screwdriver, Pipe wrench, Box cutter, Jig saw, 25′ Extension Cord, Safety glasses, Power drill, Screws, Copper pipe, Tape measure, Pipe cutter, Wire brush/pipe cleaner, Blow torch, Fire extinguisher, Flux, Pipe Crest, Garbage bags, Dust pan, Broom, Toolboxes, Side cutters, Spray adhesion, Rubbing alcohol spray, Glue tape rolls, Paper towels, Trim Tracer, 4′ Level, 24″ Square, Chalk Line, Plumb Bob, Caulking Gun, Water Level, Miter Box, Digital Caliper, Thread Gauge, Hacksaw (Large), Tub Measuring Tool, Combination Square, 6′ Strip Heater, Small Hacksaw, Pry Bar Large, Pry Bar Small, Cutter-snips, Adjustable Wrench, Torpedo Level, Faucet Pullers, Allen Keys, Pen & Knife Pouch, Large Nose Vice Grips, Steel Brush, Hole Saw, File, Channel Lock Pliers, Pipe Drain Extractor, Scraper, De-Burring Tool, Olfa Knife, Utility Knife, Drain Extractor-rigid.
To perform the job successfully, an individual should demonstrate the following competencies:
- Problem Solving – Identifies and resolves problem in a timely manner.
- Oral Communication – Speaks clearly and persuasively; participates in meetings.
- Written Communication – Writes clearly; able to read and interpret written information.
- Teamwork – Contributes to building positive team spirit.
- Diversity – Promotes a harassment-free environment.
- Ethics – Treats people ethically and with integrity.
- Organizational Support – Supports organization’s goals, values, and code of ethics.
- Judgment – Exhibits sound and accurate judgment; Includes appropriate people in decision-making process; makes timely decisions.
- Planning/Organizing – Prioritizes work activities; uses time efficiently.
- Professionalism – Focuses on solving conflict, not blaming; treats others with respect and consideration; Accepts responsibility for own actions.
- Quality – Demonstrates accuracy and thoroughness; monitors own work to ensure quality.
- Quantity – Meets productivity standards; completes work in timely manner.
- Safety and security – Observes safety and security procedures; reports unsafe conditions; uses equipment and materials properly.
- Attendance/Punctuality – Is consistently at work and on time.
NATURE OF JOB DESCRIPTION
The statements made in this job description are not intended to create a contract. The job description should not be construed to constitute contractual obligations of any kind or a contract of employment between Bath Crest and an applicant or employee. The provisions of this job description have been developed at the discretion of Bath Crest.